All Items ship USPS Priority Mail with Signature Confirmation, which only takes 2-3 business days to get to you once we ship!
We usually ship within 48 of the time and day you pay. Unless your order is coming from one of our affiliated retail stores.
We only ship to the address on the PayPal transaction detail sheet.
Once your address has been confirmed and item shipped. We will not reroute for any reason.
Customer may request additional insurance. However, customer will have to pay difference in shipping cost in advance. If you require such services please contact us in advance of sending payment so your Invoice will reflect additional cost.
We do not provide free shipping we will split shipping cost customer will pay first part of shipping and Handling USPS Priority Mail of $10.00. Store will pay remainder of shipping inside continental United States Only. If your order consist of multiple items there will be and additional of 1.50 per item.
We have a strict policy of absolutely no returns or exchanges, unless there is a mistake on our end.
At this time all payments or refunds will be processed after the item has been returned to the store, in the exact shape it was delivered to Customer including all accessories. Item will be inspected for compliance and authenticity before refund will be processed only if the error was our mistake. Customer agrees to allow up to 5 days to process refund (after item has been returned)
Items ordered in the wrong size will not be refunded if the size was noted on the original invoice. if you have any concerns on size issue please contact the store before placing your order.
At this Step and style does not provide international shipping. However customer can arrange for Fed Ex, UPS or DHL to pick up item in store after payment has been processed. Allowing Store at least 72 Hours to prepare item. Step and style will not be responsible for damages or shipping cost arranged through client.